How does the 100 day trial work?
We want you to find the travel essentials that best fit the way you actually travel—and sometimes you can’t know what fits best until you get out there. That’s why our products comes with a 100 day trial.
Here’s how it works: Starting from the day you buy any product from The Secret Pouch, you have the next 100 days to live with it, vibe with it, travel with it, take a picture of it, put a sticker on it, whatever it takes to make sure you love it. If it’s not the right fit for you, you can return for a full refund or exchange for your perfect travel companion.
Everything is fully returnable within 100 days as long as the product is in good condition and is not badly damaged. Otherwise, we will not be able to provide a refund to the original form of payment.
How much does shipping cost?
We offer free shipping within the 48 contiguous states of the US. International shipping rates vary according to location.
How long is delivery?
US shipping times is approximately 7-14 days. International shipping times is approximately 14-28 days. Order processing times is 1-4 days. Due to COVID-19, shipping times may be delayed.
When will my order ship?
Our aim is to ship all orders as fast as possible. However, packages are experiencing delays in processing as well as during transit due to limitations caused by COVID-19. Your tracking information will be sent through to your email automatically. Everyone at every stage is working hard to ensure that packages are delivered as fast and as safely as possible.
Can I pay in my currency?
Yes we support multiple currencies. Click on the globe icon next to your shopping cart to update the currency.